Privacy Policy

How much time it will take for delivery ?

Within 30 seconds, after payment confirmation from the bank side.

Do you have Refund or Exchange option ?

NO, due to nature of business, once Serial key is send on SMS / Email, our server do not accept it for resell and that’s the reason we do not offer exchange or refund.

Do you Provide Installer CD/DVD, manual, box ?

We only SMS/Email you the Antivirus Serial key, we do not Provide Installer CD/DVD, manual, box. You have to download Antivirus Software from respective Antivirus official website and activate it through Serial key we delivered to you. In case of Antivirus renewal, you already have Antivirus Installed and Activated on you device, you don’t need to download anything, just insert Serial key and upgrade validity Period.

Payment deducted from Card but serial key not received yet ?

Wait for 10 minutes after transaction is completed. Still dint received serial key, do not panic at all.Reasons for delay:Sometimes banking process takes time.Sometime you get SMS by little delay.Sometime bank do not process and reverse back amount in same Account.Sometimes = 1 - 2%But if it’s more than 10 minutes and still you dint received serial key you paid for. Then please contact us through contact form along with details as belowfull name, email, mobile, Invoice Number date and time of Transaction.And also can write us these details on support@keywala.com. Our support team will get back to you in working hours